Shipping policy
Last updated: July 27, 2026
1. Order processing time β (1) Typically within 1 to 3 business days after payment is confirmed. (2) During peak periods β especially the Halloween season β up to 5 business days; we'll inform you. (3) Timeframes are estimates, not guaranteed delivery dates.
2. Shipping methods & delivery time β (1) Delivered via tracked standard shipping with USPS or another trusted carrier, and you receive a tracking number by email as soon as your order ships. (2) Estimated 9 to 18 business days from dispatch. (3) We're not responsible for carrier delays or events beyond our control (weather, logistics, customs).
3. Shipping destinations β (1) We ship within the United States. (2) Only to the address provided at checkout. (3) Provide accurate, complete address details; we're not responsible for non-delivery from incorrect/incomplete addresses.
4. Shipping costs β (1) Depend on method and order. (2) Shown in the cart before checkout. (3) LilOgre offers free shipping unless stated otherwise on the product page or cart.
5. Holiday orders β We do our best to get every order out in time for Halloween, but we cannot guarantee delivery by a specific date. Please order early in October.
6. Receiving your package β (1) Check the package on delivery. (2) If damaged, document with the carrier and contact us promptly. (3) Missing documentation may make transit-damage claims harder to resolve.
7. Contact β π§ customer.lilogre@outlook.com